Empathy Is At The Heart Of Success

One of the key personal characteristics of successful leaders and business owners is empathy. Your ability to perceive the emotions and thoughts of your employees, customers and peers will directly influence your effectiveness and help make you more creative and valuable as a professional. Why? Because client satisfaction is often a result of how well…

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Humility – Mark Of A Good Leader

In this world of leaders with huge egos – Steve Jobs, Donald Trump, Mark Zuckerberg – we forget that this type of leader is often the exception, not the rule. In her book, “The Leader As A Mensch,” author Bruna Martinuzzi reveals that some of the most effective leaders in recent history had humility at…

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The Quiet Gold Medal Winner

Like much of America, I’ve been watching the Olympics this week. And while each competitor on our women’s gymnastics team is an incredible athlete (and a Gold Medal winner), I was especially impressed by how Aly Raisman slipped under the radar and took home the most medals. This is to take nothing away from Gabby…

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