How to Experience Peace During the Holidays (and year round)

The holidays are the time of year when we’re presented with a myriad of “trigger-tunities” – people, situations, stress, memories – that trigger our emotions. Often these are unpleasant emotions. Stress. Memories from arguments or slights from the past. PTSD.  Personal, political and cultural differences, and the conversations that surround them, often lead to more…

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Listening To Ourselves

It’s said that active listening is about three things: 1. Taking in information without judgment 2. Subtly signaling to the speaker that we want them to continue communicating, and 3. Giving limited responses which carry the speaker’s idea one step further. But do we spend enough time really actively listening to ourselves? What we say…

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Empathy Is At The Heart Of Success

One of the key personal characteristics of successful leaders and business owners is empathy. Your ability to perceive the emotions and thoughts of your employees, customers and peers will directly influence your effectiveness and help make you more creative and valuable as a professional. Why? Because client satisfaction is often a result of how well…

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