What Is Your Critical Success Factor?

I know that “Critical Success Factor” sounds like typical business school jargon, but the idea is important – especially for small business owners. Your critical success factor is that thing in your business that you have to get right, every single time. For instance, my critical success factor is “listening.” My website can be functional…

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Keeping Appointments With Yourself – Accountability 101

In my coaching training, way back when, one of the the topics we covered is accountability – how to offer it and how to enforce it in supportive ways. So how does this apply when keeping appointments with yourself? The basics are the same. First, an appointment with yourself is also an agreement with yourself…

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Creative Problem Solving – Part 4 – Mind Mapping

Solving problems in the 21st century small business world requires new approaches – mind mapping being a great place to start. Mind mapping is a problem solving method which combines brainstorming and list making that allows your brain to think in 3- dimensions. Since its graphical in nature, it helps you associate ideas and concepts…

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Creative Problem Solving – Part 3 – Ask New Questions

One method to train yourself to try problem solving in new ways is to ask yourself new or different questions. We all tend to approach our challenges in the same, habitual ways. We often ask ourselves the same questions over and over regarding problems we encounter in growing our small business, for instance. I recommend…

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Creative Problem Solving – Part 2 – The 3rd Right Answer

When we’re faced with a problem in our business were immediately searching for the right answer. In fact, from the time we were little kids in schools we’ve been trained to find the right answer. If we get the right answer, we win the prize, get the cookie, get strokes from our teacher and parents,…

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