What Is Your Critical Success Factor?

I know that “Critical Success Factor” sounds like typical business school jargon, but the idea is important – especially for small business owners. Your critical success factor is that thing in your business that you have to get right, every single time. For instance, my critical success factor is “listening.” My website can be functional…

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Effective Team Building – The Mark Of A Great Leader

Leadership and team building go hand in hand. Obviously, every leader needs a team, and successful teams need effective leaders. If you are fortunate enough to be a leader of a team – whether it’s a team of high powered executives, or just a couple of employees, there are some guidelines that will help you…

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Empathy Is At The Heart Of Success

One of the key personal characteristics of successful leaders and business owners is empathy. Your ability to perceive the emotions and thoughts of your employees, customers and peers will directly influence your effectiveness and help make you more creative and valuable as a professional. Why? Because client satisfaction is often a result of how well…

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What Makes An Entrepreneur?

Recently Forbes magazine ran an interesting article by Christopher Warren-Gash, entitled “2012’s Most Fashionable Term: Entrepreneur. But Are You Really One?” I’ve been in business on-and-off for myself, for about 25 years, and honestly I didn’t know that the term “entrepreneur” was newly in fashion. But I’m interested enough in the premise of the article…

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The Quiet Gold Medal Winner

Like much of America, I’ve been watching the Olympics this week. And while each competitor on our women’s gymnastics team is an incredible athlete (and a Gold Medal winner), I was especially impressed by how Aly Raisman slipped under the radar and took home the most medals. This is to take nothing away from Gabby…

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